Welcome to Jellycat Christmas Store, where we bring the magic of the holidays right to your doorstep! We understand that timely and reliable delivery is key to making your festive season stress-free and joyful. That’s why we’ve crafted a delivery service that’s as enchanting as our products, ensuring your Christmas treasures arrive safely and on time, no matter where you are in the world.

Our Delivery Options

To suit your needs, we offer two convenient shipping methods:

  • Standard Shipping: For those who can’t wait to spread the cheer, we partner with trusted carriers like DHL or FedEx. This option costs £12.95 and delivers your order within 10-15 days after dispatch. Perfect for last-minute shoppers who want a bit more speed!
  • Free Shipping: Because we believe in saving more to give more, orders over £50 qualify for free shipping via EMS. This economical option takes 15-25 days after dispatch, ideal for planning ahead and enjoying those extra savings for more gifts!

Processing and Delivery Times

We know you’re eager to receive your goodies, so we work swiftly behind the scenes! After you place your order, please allow 1-2 days for us to carefully process and pack your items with love. Once dispatched, your delivery time will depend on the shipping method chosen:

  • Standard Shipping: 10-15 days
  • Free Shipping: 15-25 days

Please note that these times are estimates and may vary slightly due to factors like customs processing or seasonal delays. We recommend ordering early to avoid any holiday rush, especially for international deliveries outside Asia and remote areas, which we unfortunately cannot serve at this time.

Tracking Your Order

To keep the magic alive, we provide tracking information for all shipments. Once your order is on its way, you’ll receive an email with details to follow its journey from our winter wonderland in Manchester to your home. It’s like having a little Christmas countdown!

Our Promise to You

At Jellycat Christmas Store, we’re committed to making your delivery experience seamless and delightful. Based in the heart of Manchester, we take pride in our warm, reliable service that feels like a Christmas hug. If you have any questions about your delivery, don’t hesitate to reach out to our friendly team at [email protected]. We’re here to help!

Important Note: Delivery times are estimates and may be affected by external factors such as weather or customs. For orders to remote locations, please allow extra time. Unfortunately, we do not deliver to Asia and some偏远地区 (remote areas).

Thank you for choosing Jellycat Christmas Store for your festive needs. We’re honoured to be part of your holiday story and wish you a season filled with joy, warmth, and magical moments!